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Pandemic Job Switchers More Dissatisfied: The Conference Board

U.S. workers who switched jobs since the pandemic’s onset are much more dissatisfied than those who stayed, according to a survey by The Conference Board.

It found that overall job satisfaction among job switchers has dropped by 5.6 percentage points. Top reasons for dissatisfaction include leadership quality, communications, interest in the work, co-workers and job security.

Although higher wages enticed many to take new jobs in the COVID-19 era, the survey noted those who switched jobs now report less satisfaction with wages, likely due to inflation eroding their purchasing power.

The survey also found that newer workers are less satisfied, with the overall satisfaction lowest among those in their roles between six months and three years. These workers expressed greater intent to leave within the next six months due to dissatisfaction with bonuses, promotions, training, recognition
and performance reviews.

While wages and key benefits remain vital for job satisfaction, workers were more focused on positive work culture and experience in 2023 than the previous year.

“After more than a decade trending upwards, overall US worker job satisfaction may have finally plateaued,” Allan Schweyer, principal researcher, human capital at The Conference Board, said in a press release. “To avoid declining job satisfaction, leaders should maintain or improve key drivers such as flexible work arrangements and career development opportunities while ensuring that wages and core benefits remain competitive.”

Source: Staffing Industry Analysts

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